Privacy Policy

How ClickNova collects, uses, and protects personal data when you use our AI studio

Apr 12, 2026

Overview

This Privacy Policy describes how ClickNova (“we,” “us,” “our”) handles personal information when you visit our websites, create an account, or use our studio (including uploads, AI generations, templates, and billing).

Information we collect

Account information — name, email address, and profile details you choose to provide.
Usage information — which features you use, approximate timestamps, credits consumed, and diagnostic data that helps us keep the Service reliable and secure.
Content you submit — images, prompts, project metadata, and similar materials you upload or save so we can process your requests and show your work in the product.
Technical information — device type, browser, operating system, and IP address used for security, fraud prevention, and compatibility.
Cookies and similar technologies — used for sessions, preferences, and understanding how the product is used; you can control many cookies through your browser.
Billing-related information — subscription status, invoices, and transaction references. Full payment card numbers are processed by our payment partners, not stored on our servers except as tokens or references they provide.

How we use information

We use personal information to:

Provide, operate, and improve the Service (including AI processing and credit accounting)
Authenticate users, prevent abuse, and protect security
Communicate about your account, service changes, and support responses
Comply with law and enforce our agreements, including our Terms of Service
Analyze aggregated or de-identified usage to improve product quality

Legal bases (EEA / UK)

Where the GDPR or UK GDPR applies, we rely on performance of a contract (to deliver the Service), legitimate interests (for example security, reliability, and product improvement, balanced against your rights), legal obligation where required, and consent where we must obtain it (for example certain non-essential cookies or marketing, where offered).

We do not sell your personal information. We may share it with:

Service providers who host infrastructure, run AI workloads, send email, or help us operate the Service, under confidentiality and processing terms
Payment processors to complete purchases and subscriptions
Professional advisers (for example lawyers or accountants) when necessary
Law enforcement or other authorities when required by law, or when we reasonably believe disclosure is necessary to protect rights, safety, or integrity

Retention

We keep personal information for as long as your account is active or as needed to provide the Service, then delete or anonymize it unless a longer period is required for legal compliance, dispute resolution, or enforcement of our terms. Engineering backups may persist for a limited time consistent with standard practice.

Security

We implement administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure; please use a strong password and protect your credentials.

International transfers

If we transfer personal information across borders, we use safeguards appropriate under applicable law (such as standard contractual clauses) where required.

Your rights and choices

Depending on where you live, you may have the right to access, correct, delete, restrict, or object to certain processing, and in some cases to data portability or to withdraw consent without affecting prior lawful processing. You may also have the right to lodge a complaint with a supervisory authority.

To exercise rights, contact support@clicknova.app. We may need to verify your identity before responding.